Simon de Bruxelles
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Nine office workers employed by a Labour-run local authority have lost their jobs after it was discovered that they were spending up to two hours a day on the internet auction site eBay.
Three were sacked and six resigned when they were confronted with the records of their online dealings by managers at Neath Port Talbot Council in South Wales.
The six women and three men, who were earning up to £25,000 a year, were the worst offenders when IT experts investigated the amount of time that staff were spending on eBay.
After the dismissals union officials said that the employer had “put temptation in their way” by allowing computer access to external internet sites. They called on all large employers to install a firewall program to prevent staff from being distracted by sites such as eBay, BBC Online and those that provide gambling.
Hywel Jenkins, the head of financial services at the council, which employs 7,500 people, said: “The main reason for carrying out the investigations was the significant time officers were spending on the internet.
“This highlighted an unacceptable level of usage of shopping, entertainment and BBC/Sky-related websites.”
The council has security software to prevent staff getting access to pornography or other inappropriate websites, but not eBay.
Graham Jones, the head of strategic personnel at the council, said: “We have a policy of allowing employees to use the internet in their own time. We know it benefits them as well as the council as they became more expert in using it and more IT-aware.
“But we clearly don’t want them to use it in council time — at the end of the day they are employed to do a job of work, not be shopping online.”
Mark Fisher, a welfare officer with the union Unison, said that some office workers become “addicted” to certain websites.
He said: “People get very involved in eBay, Sky Sports and their favourite soccer teams. It happens in many, many offices. Obviously we cannot justify people spending a couple of hours of working time looking at these sites, but temptation was put in their way.
“We plan to push for the authority to make changes to its IT system to help to prevent workers landing themselves in hot water. We want firewalls installed to prevent staff accessing these sorts of websites at any time other than between the traditional lunch breaks between noon and 2pm.
“We are looking at how the system can be tightened up so these people won’t get dismissed. These were decent, well-paid jobs in admin, earning between £20,000 and £25,000 a year.”
Unison is now considering whether to support the sacked workers, who are aged between 21 and 44, if they decide to take action for unfair dismissal.
Paul Elliot, the head of local government for Unison Wales, said: “We are examining the case of those dismissed to see whether there are grounds to take matters to an employment tribunal. We have asked the council to adjust their IT equipment to block off certain functions such as eBay sites during working hours. The council could have brought in mechanisms to prevent workers going into the sites. Now we are asking them to put in a system to prevent people from falling into the trap of shopping on eBay.”
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It's quite simple. The unions cannot and should not blame the councils for the employees actions. The employees chose to access internet sites during working hours. They chose to do their own shopping instead of doing the job they were paid to do. Q E D
Diane, Swindon, UK
hey so what if they went on the net. if there work is complete and of a high standard whats the problem, everyone of you who have wrote in hear babbling on about tax payers money, if you got the chance to pop online and check your e-mail or do a bit of shopping i know fine well the lot of you would, this is the 21st century, the internet is a big part of our lives, being given the choice to surf the net aslong as work is done will boost moral and workers will be more happy!!!! therfore...... more work will be done.. its simple, happy work force, good work!
Lucy, Sunderland, Tyne and Wear
Totally agree with council, if they were using internet for up to 2hrs to view EBAY then say bye to the employers, how ever from this I see two issues need addressing. Why and how are you supposed to believe UNIONS, which one might have said in the past were the back bone of Labour stand up for these staff members. Secondly, paying £25000 a year out of my taxes to 6 KNOWN employees who can find the time to surf web for 2HRS a day. What would be the reaction, if some chav broke into their office and stole PC, with all work. Then contacting the police and finding hes sitting behind his desk for 2hrs surfing web. I am sure they would feel it a miss apropreation of there taxes.
Charles, Dorset, uk
certainly the employer invades their empolyee 's privacy. does the boss need to be punished as well?
daniel , california, usa
Would it be different if these people had actually left the office and gone shopping? They are employed to do work on the taxpayers behalf, and whilst on Ebay they are not doing the job they are being paid for. If they have all this time free then that job should now be part time (4 days per week). Their Managers are also guilty of incompetence in not managing their time and workload. The union makes it worse by appearing to suggest that the employees are so stupid that they could not resist the temptation "by the employer" to surf the internet. Sounds like we need to check up on the all the people employed by our councils.
david, Herefords,
How can they be sacked if there managers have not pulled them up on not completing there work on time?
Surely they have a set amount of work that is to be completed by a certain time. If I was there boss and they completed the work I gave them in the time I think is approbate there isn't a problem.
Daniel, London, UK
This is absolute rubbish!!
Firewalls to prevent people from accessing websites in worktime, when they know full well that they should be getting on with the jobs that they are being paid for??!!
The world is going crazy!
What ever happened to individuals having common sense and integrity enough just to get on with their jobs?
eBay the great employee trap of the 21st C!!!!
claire, southampton, hants
Weren't the unions claiming only last week that their members weren't getting to spend enough time playing on the internet during office hours? They really ought to get their story straight (or perhaps just admit that they have too much time on their hands, and stop squandering their members' subs).
johnny, London,
Sacking them is not the answer.
Simply block the site's you dont want them to visit. If they use a proxy to bypass your block, then sack them.
Phill Barlow, Wirral, England
Oh, for heaven's sake. With current research showing that many (if not most) people in an office environment are doing as little work as is humanly possible, is this news really surprising? Remember the DVLA computer being brought to a standstill because it was heartily clogged with pornography? I guarantee that if organisations were to remove access to the internet at work there would be an outcry of people declaring their 'human right' to view Ebay et al.
AspeMum, North Yorkshire,
Wasn't it only the other day the TUC argued employers shouldn't restrict access to websites, in particular social networking sites such as Facebook? Is this any different? It is about time people took responsibility for their own actions. You cannot expect to blame external factors, 'temptations', when you are being idle! If you don't do any work, you will quite rightly get sacked. QED.
HC, Kabul,
Pathetic workforce management
These staff should have been repremanded not sacked. So, by the way, should thier manager(s). What were they doing letting them get away with this...cant they see the screens. Dont they listen to banter?
Think of all the expertise lost.
Pathetic
Paul Hubbard, Nottingham, UK
Surely this problem can only be the fault of the employer? If these employees were able to get their work done and still spend two hours a day on ebay then it is their managers that are at fault. The employees were obvioulsy not challenged by their roles or workloads and were not monitored properly by superiors. The civil service has a reputation for employees that 'don't bother to work on Friday afternoons' and general laziness in the work force. However, it is not the 'lazy' employees that we should blame but the inefficient structuring and the lapse attitudes of managers in the public sector.
Matthew, London,
If you use Unison's logic how long before we hear that employees caught speeding had 'temptation put in their way' by virtue of being provided with cars capable of more than 70mph.
Bill, Chesham,
As long as the staff gets their work done, who cares. If they have too much time on their hands, this may mean they're employing too much staff, or maybe that there's a slump in work. If not, they should be sacked, indeed, for not doing their jobs properly, NOT for going on ebay (I mean, EBAY?!!).
starling, Lancaster,
The technology is there to block specific websites, specific types of site and specific content, cheaply. The same box also acts as an content blocker for emails, stopping mails with specific key words. Apart from the odd question, there is no impact...
Clint Trooper, York, UK
It's disappointing the union takes such a ridiculous view. Would they say the same about a bank worker exposed to the temptation of large sums of cash? What about their members who are working harder to cover for these slackers? No wonder the trades union movement is generally treated as a joke.
MDHinton, Sieradz, Poland
This happens in every office, even my managers surf the net!
I am surprised though that these guys were not warned first, we have Youtube and other site blocked so it would be easy for their IT to do the same. me thinks this was a delibrate ploy by their management to lure, trap and fire them.
Rob, Brum, West Mids
Well, Mr Brown has been instrumental in creating huge numbers of highly paid non-jobs in the public sector as part of his glorious socialist revolution, so don't be surprised when people with nothing worthwhile to do turn to the Internet.
Doug, Glasgow,
The unions can't have this both ways. Only a few weeks ago, the TUC General Secretary Brendan Barber said of Facebook: "It's unreasonable for employers to try to stop their staff from having a life outside work, just because they can't get their heads around the technology... Better to invest a little time in working out sensible conduct guidelines, so that there don't need to be any nasty surprises for staff or employers." He added a ban "may be something of an overreaction".
And now we have union spokesmen calling for a ban to protect their staff from their own idleness!
John Allen, Oxford, UK
From Terry Cave, vice president EMEA at St. Bernard
Deliberate abuse of this kind is on the increase - as is inadvertent misuse of the Internet. But there are some simple and cost effective measures that companies and local authorities like this one can put in place to restrict employees from accessing certain websites during office hours.
Our dedicated Internet-filtering appliance, iPrism⢠monitors and controls online access. For schools, local authorities and companies like the Carphone Warehouse for example, it has resolved many of the security issues they faced before. This might include access to inappropriate material on porn or job websites, or simple surfing as in this case.
iPrism⢠enables an IT manager to enforce a simple but effective Acceptable Use Policy (AUP) for Internet access which is now essential from a legislative perspective. It can therefore help to put the MDâs mind at ease, as well as increasing productivity during office hours.
Terry Cave, Surrey, UK
I totally agree with the view they are paid to work and should be working I hope the council management do the same instead of swanning of to play golf or power lunches .There are plenty of people on the dole struggling to survive who would do the job for these wages. When people lucky enough to be in work and on decent wages abuse the system Who really are the wasters ?
Sheena , alnwick, northumberland
Why does a Union have to take the attitude "It's not their fault, temptation was put in their way". Are those members of staff really happy with that defence. If I was there employer I'm not sure I would want them working for me if they were that weak willed. These people took an opportunity, contrary to the principles of behaving as a conscientious employee, and they were caught. So far they are guilty of being moderately stupid. Allow the defence suggested and they become weak, vapid and pathetic.
Mark, Chelmsford, Essex