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Broadband users have been urged to change the default passwords on their routers or risk making their bank details available to cybercriminals.
Computer scientists have identified a technique that could allow hackers to steal bank details by hijacking a home broadband connection.
The technique, in which thieves guide home computers to fake a bank website, is being called “drive-by pharming” because all that is needed is a fleeting visit to a rogue site.
The criminals set up a website containing a single line of malicious code that operates whenever the page is viewed. Unlike “phishing” attacks, the victim does not have to click on any link or download any files.
Once the code starts to run, it hijacks the router — the connection that steers users to sites they type into the browser’s address field — if the router’s password is still set to default.
When victims try to access bank websites, they are unwittingly redirected to fake sites operated by the fraudsters. As they try to access their account, they unknowingly give up their passwords and personal details.
It is thought that up to 50 per cent of people with broadband have not changed the default passwords on their routers.
Drive-by pharming is not yet thought to have been used to steal money, but experts who hack into systems to improve online security staged a successful mock attack last week.
Zulfikar Ramzan, of Symantec, a computer security company based in Cupertino, California, told the American Association for the Advancement of Science conference that he was alarmed by how easy it had been to accomplish.
“All you have to do to be affected is to look at a web page,” he said. “Attackers gain complete control over the conduit by which you surf the web, allowing them to direct you to sites they designed.
“I believe this attack has serious implications. The new threats are worrying because they are silent and invisible, making it more difficult to convey to the public. All people have to do to protect themselves is change their home router password.”
Markus Jakobsson, from the University of Indiana, who also worked on identifying the vulnerability, said: “I would advise people never to buy routers on ebay, or thumb drives or iPods, or anything you attach to your computer. You should buy it in a shrink-wrapped box from a place you consider to be safe.”
The technique exploits the way in which computers access the internet. Each website has a unique identifier known as its internet protocol or IP address. To find this address, the computer looks it up in a remote Domain Name System (DNS) server, before accessing the site.
Drive-by pharming changes the default DNS settings on a computer’s broadband router so that it looks up bank IP ad-dresses from a false server. The computer is directed towards a copy of the bank website, where users enter their details without knowing that they are giving them up to criminals.
Dr Ramzen asked his audience to imagine having to look up their bank’s address in a phone directory before making a visit. “Our attack shows a simple way that attackers can replace the phone books in your house with one that they created. Now, when you pick up that rogue phone book it’ll give you the wrong address. At this wrong address, the attackers will have set up a fake bank that looks just like your bank. You’ll give up all your sensitive bank account information. You will never realise that you were at a fake bank since you trusted the address that you got from what you thought was your legitimate telephone book.”
He said that he was not aware of any criminals using drive-by pharming, but that he wanted to alert people to the danger.
How to beat cyber-fraudsters
-Antivirus software needs to be as up to date as possible. There were about ten new threats every hour last month, so checking for updates once a day isn’t enough. Your antivirus software should enable you to check for updates hourly
-Get the latest Microsoft security patches, released on the second Tuesday of every month. You can set up your PC to do this automatically through its security centre, via the control panel. Or go to www.windowsupdate.com
-You need a firewall — either built into your broadband router hardware or on your PC — and preferably both. Check out independent reviews on technology sites for the best products
-Change the password on your router. It will be shipped with a default password, such as “admin” or “password”. Hackers can use that to change its settings. So when you go to your online bank, for example, you are redirected, unwittingly, to a cybercriminals' site. You should be able to access your router through your web browser. It will have a web address that should be in the instruction manual
-Drive-by phishers also exploit Javascript, a computer language used in online features such as forms that can let in a host of other types of malicious software. A browser such as Firefox (available for free at www.mozilla.com/firefox) gives you the option of choosing whether or not to allow Java to run on a site-by-site basis
-Use common sense: check your bank account regularly; don’t use the same password for every site (40 per cent of people do); be extremely cautious of unsolicited e-mails; back up important data; don’t open files that you don’t trust
-Browsers such as Firefox, Opera and Apple’s Safari are hit less often by hackers
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Clive, Bournmouth,
Waitrose internet support is no better than that of any other ISP. It is nonsense to suggest that only wireless routers have a password.
It would be true to say that wireless routers can use a password instead of an encryption key for wireless access from computers, but this is not the same as the password to access the router configuration, which is what this exploit targets.
Peter, Guildford, UK
Well people are so arrogant and ignorant of computer technology today that plug'n'play is all they do when they buy/receive kit. If it works they leave it, security is only ever thought of after they have been stun.
And in reply to Antony Moore, Yes Linux/MAC are more secure. BUT at the end of the day the box is only as secure as the person who is typing on the keyboard.
It is not a O/S, Software, hardware or wireless router vulnerability, it is a USER vulnerability.
Everyone should attend basic a Computer Course which deals with security.
There is no patch that will fix this vulnerability at the end of the day the only way to stop this is to educate users.
IGNORANCE IS NOT BLISS
WHAT YOU DONT KNOW CAN GET YOU HURT
AJ
http://linuxlevity.org/
http://ubuntuforums.org/member.php?u=51994
AJ, Wrexham,
I was confused when I read your article because I don't recollect my router having a password. I contacted my ISP (waitrose) and they assured me that this problem only arose with a wireless router. If this is true, it would have been helpful to have made reference to this important fact to avoid creating un-necesary alarm.
Clive, Bournemouth,
I don't know what's more shocking: the tactics criminals will use to get our money, or the fact that The Times published this article, which is basically a guidebook to crime.
Congrats, I'm going to give this technique a try.
Jeremy, Inkster, Michigan, USA
Lew,
The router they're talking about is the device you have between your phone line and your computer. It may not be that impressive (usually the size of an external modem; adsl modems, they're called).
In some situations, you may want to share (via wireless), this internet connection, so you may want to use a wireless access point/ router which generally includes a firewall feature. And this device, comes with a default password, such as (in case you're using Linksys) username:admin and Pwd: admin.
The first thing you want to do is change this password, and eventually, reset the whole device before getting to configure it. Hope this sheds some light on the subject... ;-)
Serge P. OUEDRAOGO, Ouagadougou, BURKINA FASO
If you do buy a second-hand router, or one from eBay,
1) ALWAYS UPDATE THE FIRMWARE FROM THE MANUFACTURER'S WEB SITE.
2) ALWAYS USE THE "FACTORY RESET" PROCESS
This makes sure that the software in the box is as the manufacturer intended, and that there are no bad settings left over.
Hayden Clark, Macclesfield,
Referring to the comment by A.Moore
It is not even a wireless vulnerability, you can still access these websites if you are still using wires to connect to your router!
JD, linuxville, GPL
Thank you Mark Henderson for this advice. However, I have no idea what it means in terms of what I can do about it. I bought my single HP computer two years ago, am on AOL Broadband, and have no idea how to access or change my router. I don't know what this router is in terms of my computer.
I, and I assume many others, would welcome a piece by you explaining these things in a down to earth, everyday fashion, so that we can actually do something practical about them.
Sincerely
Lew Owen, Sheffield, United Kingdom
Oh dear, the people replying with Linux (insert whichever non Windows OS here) as the solution still don't get it. This is not an OS vulnerability, but a wireless router vulnerability. It doesn't matter what OS you have if you've entered your security details into a rogue site yourself.
Antony Moore, Chester,
Referring to the first comment above ...
It's a numbers game. If the fraudsters refer enough people to enough different fake bank sites, then a small % of unwitting victims will see a login page that coincides with that for a bank (or other institution) with which they have an account. When that occurs, there's a chance they'll enter their login details. There's no need for the fraudsters to even attempt to show you statements.
Chris, London, UK
What if the bogus site, after receiving your username & password, instead of showing your account info, told you the system is temporarily down or something like that, and to try again later? Many real bank sites sometimes say that. Then the thief would have your username & password--and could login to your real account without any more involvement from you, correct?
A side note--my AirLink WiFi router came with a 'quick start' guide which has instructions to get the router working for a small (home) network with Ethernet and WiFi, and it doesn't even mention changing the password from the default, enabling WiFi encryption, or disabling the SSID broadcast. So if someone just follows the instructions, their network is open to anyone in range with a WiFi adapter, no hacking necessary. A neighbor with no skill could ACCIDENTALLY access such a network! And the 'quick start' guide is the only printed reference (the full-length manual is on a CD). Shame on AirLink.
Greg, Costa Mesa, USA / CA
You would know if you had accessed a bogus bank.
The criminals would not know initially what you had in your accounts.
You would not recognise the statements.
To get it right they would have to know exactly up front what bank you used, what credit card you pay, what electricity company, what recent transactions ......
Better advice would be if you know you have been had, you should ring the bank immediately and get all of the passwords changed, or access frozen until you can get to a safe browser to do it yourself.
That is what I did last time that I was hit by a fraudulent bank site.
1Bigfruit, Kelso, Roxburghshire
Yes, I have to admit. Especially SuSE Linux. Firewall, antispam, antivirus and office included with free updates. I still use windows for some software though.
Peter Gres, Bratislava, Slovakia
Run Linux instead of Windows. These days it's very user-friendly.
David Nelson, Vancouver, Canada