Jonathan Weber
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Investors like to move in packs, and so it's no big surprise that the success of MySpace and Facebook has led to a feeding frenzy in the social networking niche.
With Facebook in particular looking like the “Next Big Thing”, corporations and venture capitalists alike are pouring money into technologies and services that promise to connect people with one another.
Last week, these were among the headlines on paidcontent.org (an excellent source of new media news): "Sk Telecom to Invest $110 million in Online Businesses in U.S. [mostly in social networking site Cyword]", "Social Voice Messaging Startup Snapvine Raises $10 million", "Online Avatar Firm…Raises $5.4 million", "MTV Introduces Cause-Related Social Net", "Digg Adds Social Networking Elements", "Facebook Creates $10 million fund to Developers", "Yahoo Starts Testing Social Networking Service", and so on.
In one sub-niche alone – social networking sites aimed at baby boomers – there are now more than half-a-dozen well-funded competitors, including Multiply, Eons, Boomertown and TeeBeeDee.
The appeal of the business model is easy enough to see. People using social networks populate them with lots of content and information about themselves, which is simultaneously attractive to advertisers and inexpensive for the site owner. The popularity of MySpace and Facebook would seem to indicate that lots of people do indeed have a strong desire to socialise online.
Yet there are so many obvious hazards in the social networking business that the inevitable shakeout is likely to be especially brutal.
First is the well-known loyalty problem. People want to network on the site their friends network on, and if their friends move from, say, Friendster to Facebook, they will too. Friendster is the cautionary tale - the pioneering site that somehow became uncool and never recovered. Success can be fleeting when it comes to social networking.
Second, the mouth-watering promise of being able to target advertising to individual profile and behavior information is fraught with privacy problems - both legal and social. It is still not clear how much marketing intrusion people will put up. Especially when it becomes obvious individuals' activities on a site are being monitored and analysed for advertising purposes.
Third, there is the self-limiting nature of growth in social networking. A video game fanatic might amass a library of hundreds of video games, but even the most avid social networker can't engage in more than a few social networks at a time. It is thought a large number of the new users signing onto Facebook and other sites these days are very casual users.
A popular, if unscientific, formula for website participation says that one per cent of users account for most of the activity, and 90 per cent account for almost none at all. Big "registered user" numbers are not always what they seem.
Finally, there is the simple reality that the web itself is a giant social network, and as its collective capabilities increase social networks could start to look unnecessary. My 13-year-old daughter networks quite effectively with a combination of instant messaging, web video, and mobile phone.
Google, which already is the internet for many people, will certainly be aggressive in social networking. What’s more, it comes to the table with an essential service - a search engine that it does better than anyone else.
Social networking tools and services will continue to be an important dimension of many web businesses. But sites that simply offer up a set of tools for a target community and invite people to use them – as opposed to sites that have compelling content or services built in – are going to have a tough time.
My wager is there won't be another Facebook, and a lot of money will be lost in the meantime.
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The over-hyped 'social networks' are just that. The BBC for example, if doing a story on the internet will focus, for no apparent reason, on things like Facebook.
Small, relatively speaking, social sites will flourish, but people want to feel part of something that is truly theirs and their discovery. These large corporate-owned ones will not survive. As you say, content based social forums are the way.
The independent operator who has a niche site will survive, against the odds, for it is that sense of belonging to a community people want. Not part of a cynical, corporate billion dollar entity.
Bruce, Ayrshire,
Sites can so quickly become so yesterday.
Remember how ITV bought a large share in Friends Reunited?
How often do you hear headlines about that site?
How many people are still using the site?
Gary, Rochester, Kent