I love my Apple, but it is going all pear shape these days. Selling a expensive piece of equiment, but can't be bother to put the right stuff in.
My PB had the mother board changed, the battery change twice, the lower slot ram changed. Ooops it is working now.
Although I forgot to return my first battery, and got charge £130 for it.
A rather pricey mistake for a dead battery.
Apple is so tight that I am not surprise things go wrong.
As for Melanie, check the exchange program, and if you have access to the main, just take off the battery. This is what one is suppose to do. Like one apple tech told me, that people should not run their system 24h a day, but then at 3am some clever system suppose to refresh the log files??
Get it sorted Apple. Ur sales are going up, so your prices should go down,
Saying that, I can't see myself going back to Microsoft and its nightmares, may be linux is the answer.

laurent, London, uk

I had this problem to on my PB. Just stopped charging altogether and outside of the range of replacement batteries offered by Apple.

I'm just stuck.

houstonmacbro, houston, tx (usa)

Melanie - if you have a PowerBook, it must be at least a year or more old. In which case, if you've been using it on battery power a lot during that time, you'll probably need to buy a new one. C'est la PowerBook vie ;-)

Jonathan, Stevenage, UK