Patrick Hosking
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Plots by fraudsters attempting to con bank account holders into divulging passwords rose eightfold last year, according to the bank clearing body Apacs.
Apacs identified 14,156 separate scams in 2006 in which fraudsters set up spoof websites to gull bank customers. That was up from 1,713 in 2005.
Each attempt, known as phishing, was accompanied by a barrage of e-mails, typically going to 200,000 addresses.
But despite the soaring number of fraud attempts, the increase in money stolen was more contained, up by 44 per cent to £33.5 million.
Apacs also took heart from the fact the phishing fraud fell from £22.5 million in the first half of 2006 to £11 million in the second.
Phishing fraudsters send e-mails purporting to come from bona fide banks and building societies steering recipients to websites in which they are asked to give account details and passwords. The pretext is usually that the bank is updating its security arrangements.
Offending websites closed down by one internet service provider after being alerted by the banks often sprang up with another, Apacs said.
An Apacs spokeswoman said the scams were becoming increasingly sophisticated. “The e-mails used to be in pidgin English and you would wonder how anyone could fall for them.” Nowadays, however, some looked very authentic, she said, complete with convincing logos and information filched from the bank’s genuine website.
Banks currently refund the losses of customers successfully bamboozled by phishers, although the rules under the banking code are not clear-cut Prosecutions of phishing gangs have been extremely rare. The Serious Organised Crime Agency has responsibility for investigating the most serious cases.
About 17 million people in the UK have online current or savings accounts.
Other areas of bank fraud lessened last year, Apacs reported, with total debit and credit card fraud losses falling from £439 million to £428 million. Chip and PIN safeguards had dramatically reduced over-the-counter card fraud in shops, but there was an increase in fraudulent transactions not using chip and PIN, such as phone and internet orders.
Losses by retailers had fallen by £146.7 million over two years, thanks to chip and PIN. However, fraudsters continue to counterfeit cards, a practice known as skimming. Losses here grew by 3 per cent to £99.6 million. Fraud on UK cards used abroad, where sometimes there is no chip and PIN regime, also worsened, up 43 per cent to £118.2 million.
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On receiving "phishing" I forward it immediately to the following address: fraud.alert@met.police.uk. Please note that there is no "co" at the end of this address, it is exactly as I have written it. If everyone did this it might help to reduce the number of "phishings" that we receive.
Having said that it always amazes me that there are still people who actually fall for "phishing" and are willing to give their pin numbers.
I too have received a "phishing" supposedly coming from Alliance and Leicester and when I tried to report it to them the response I received was that they were far from being interested. I doesn't really do anything to improve my confidence in banks as a whole.
Simon, London, London
Turned on the computer today to find my 1st phishing email
asking me to click on a link and provide updated details or stand the chance of my account being frozen.
Alliance and Leicester customers be aware of this scam! I can't say A & L were particularly helpful when phoned to check authenticity of e-mail and had to prise out of them whether they were aware of this e-mail circulating, they were!
KEVIN DOHERTY, sheffield, u.k.
I used to get a few emails supposedly from Barclays bank about my account BUT I DO NOT even have a Barclays bank account. No other emails from any other banks though! Is this an indication of something??
C KAM, LONDON, ENGLAND
I had never received a "phishing" email until the day after I visited Alliance & Leicester's website.
On contacting A & L I was told by a pompous sounding telephonist that there was no way in which their website could be compromised.
I find this implausible when I have no accounts or any connection with A & L.
Beware!!
Dave, Yorkshire,
I have never received any phishing emails until I gave an alternative email address to a marketing site. I believe that one should be cautious and limit who they give their main email address to. Use a separate address for non personal mails and general miscellaneous stuff etc. Try also not to include your full name in your alternative email address.
Carol, Birmingham,
Surely its time for some kind of regualations regarding the internet?
I agree with the right to freedom of speech and access to information but the levels of crime being conducted on the net and the amount of filth that can be viewed ie child porngraphy is frightening.Surely some registration of Net space and some accountability is required.
Paul Houghton, Johannesburg, South Africa
Fraud will continue to grow until ID KEY (memory stick) system is implemented which will make both signature and PIN number systems reliable as follows.
ID KEY will activate printer to print ID sticker (small sticker with person's image and name printed on it) which can be attached to the document and countersigned to personalise signature. Why would anyone get tempted to misuse this system when they know that in the event of crime we will know who they are?
ATM would be activated by personalised Card Key Code stored in ID KEY, Why would anyone get tempted to use stolen or skimmed cards when they know that ATM will not get activated without use of ID KEY?
From these details it is obvious why rather than combating other systems will only divert fraud to other sectors.
Yogesh Raja, Aylesbury, U.K.
Just make the Internet Service Providers legally responsible for any losses and these phishing scams would disappear.
Frank Upton, Solihull,